At Axelid, accessible from https://axelid.com/, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us, request a service, submit an inquiry, or interact with our website.
This information may include:
- Full name
- Email address
- Phone number or WhatsApp number
- Company or business information
- Service interests
- Messages and other information you submit through our contact forms
We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, operating system, referring pages, pages visited, and general website usage information.
2. How We Use Your Information
We may use collected information to:
- Respond to your questions and inquiries
- Provide and manage our services
- Communicate with you about requested services
- Provide customer support
- Improve our website, services, and user experience
- Analyze website traffic and performance
- Maintain website security and prevent abuse
- Measure advertising and marketing performance
- Comply with applicable legal obligations
3. Contact Forms
When you submit information through a contact form on our website, we use the information you provide to respond to your request and communicate with you regarding our services.
Please do not submit sensitive personal information through our contact forms unless it is necessary for your specific inquiry.
4. WhatsApp Communication
If you choose to contact Axelid through WhatsApp, your communication may be processed through WhatsApp and its applicable privacy practices. We use information received through WhatsApp only for legitimate business communication, customer support, and responding to your requests.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and measure the effectiveness of advertising and marketing activities.
Cookies may be placed by Axelid or by third-party services that we use on our website.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.
6. Analytics
We may use analytics tools to understand how visitors interact with our website. These tools may collect information such as pages viewed, approximate location, device type, browser information, traffic sources, and interactions with the website.
The information collected through analytics is generally used in aggregated or statistical form to improve our website and services.
7. Advertising and Third-Party Services
Axelid may use third-party advertising, analytics, monetization, and marketing platforms, including services provided by companies such as Google, Meta, TikTok, Taboola, Outbrain, Adsterra, Monetag, PropellerAds, and other service providers.
These third parties may use cookies, pixels, tags, or similar technologies to measure advertising performance, personalize advertising where permitted, detect fraud, or provide other advertising and analytics services.
Third-party services operate under their own privacy policies and terms. We recommend reviewing the privacy policies of these providers to understand how they process information.
8. Google Services
Our website or services may use Google products and services, including Google Ads, Google Analytics, Google AdSense, or other Google technologies.
Google may use cookies or similar technologies to provide, measure, and personalize advertising and related services. Users may be able to manage certain advertising preferences through Google’s available controls.
9. Meta Services
We may use Meta advertising and related technologies, including Meta Pixel or similar tools, to measure campaigns, understand website interactions, and improve advertising performance.
Meta may process information according to its own privacy policies and applicable terms.
10. TikTok and Other Advertising Platforms
We may use advertising and analytics technologies from TikTok and other advertising partners to measure campaign performance, understand user interactions, and improve marketing activities.
These third-party providers may collect information according to their own privacy policies.
11. How We Share Information
We do not sell your personal information as a standalone product.
We may share information with trusted service providers when necessary to operate our website, communicate with customers, provide services, process inquiries, analyze website performance, maintain security, or conduct legitimate business activities.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our rights, users, property, or security.
12. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.
14. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites.
We encourage you to review the privacy policy of any third-party website you visit.
15. Children’s Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
16. Your Privacy Choices
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction, or other applicable privacy rights.
You may also choose not to provide certain information. However, this may prevent us from responding to your inquiry or providing certain services.
17. International Data Processing
Because we may work with international clients and third-party service providers, your information may be processed or stored in countries other than the country in which you reside.
Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technologies, legal requirements, or privacy practices.
Any updated version will be published on this page with a revised “Last Updated” date.
19. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, you can contact us using the information below:
Axelid
Mohammadpur
Dhaka, Bangladesh
Email:
[email protected]
[email protected]
[email protected]
WhatsApp:
+880 1931-983953
By using our website, you acknowledge that you have read and understood this Privacy Policy.